Learn how to move your HeavyM license to a new computer with this tutorial.
The release of a HeavyM license from a computer is called an “unlink.” You must perform this procedure before :
- Changing the components of your computer;
- Upgrading your operating system;
- Installing HeavyM on another computer.
If you simply want to update HeavyM, you do not need to release your license. If you have problems updating, please contact the support.
Step by step
Release your License from the HeavyM Software
The unlinks made since your HeavyM software are unlimited.
First, make sure you’re connected to the internet, then run HeavyM. You must click on Help -> Unlink (or Tools -> Unlink In older versions: 1.2 and 1.3). If you have an older version, please contact the support.
A dialog window will ask you to confirm the unlink by pressing OK. If the unlink procedure has worked, a confirmation message will appear. If not, be sure to check the status of your internet connection.
If you refresh your personal account on the HeavyM website, you should no longer see your computer in the list of allowed machines.
Your HeavyM license is now ready to be re-installed on another computer!
Release your license online
If you don’t have access to the computer on which HeavyM is installed or if you have updated your operating system without unlinking, you can unlink your computer online directly from your account. Please send us a message with your HeavyM username if you have any problem.