Legal & Policies

Privacy Policy

  • In accordance with the French law for the protection of individual privacy (article 23 de la loi du 6/01/78 modifiée), Digital Essence SAS is committed to protecting my privacy and personal information.
  • By using this website, I consent to the collection and use of this information.
  • Digital Essence SAS uses information it collects about me to process downloads.
  • Digital Essence SAS may also use the collected information to occasionally notify me about important information such as functionality changes to the website, new services and special offers. If I would rather not receive this information, I acknowledge I can send an email to contact@digitalessence.fr.
  • Digital Essence SAS shall not communicate, sell, trade or rent my personal information to others.
  • Digital Essence SAS shall be granted to share statistical or demographic information, not linked to any individual concerning sales or other patterns of purchases with Digital Essence SAS’s marketing partners, distributors, resellers, advertisers or other third-parties using this information for research purposes.
  • I accept that the website of Digital Essence SAS stores cookies on my computer’s hard drive. Cookies are small files stored on computer by the browser. If the browser doesn’t automatically store cookies, Digital Essence SAS recommends changing the configuration in order to make the website visit easier, more personal, secure and efficient. The cookies do not contain any personally identifying information.
  • I have the right to require access to said collected information, and if needed, to ask Digital Essence SAS to make corrections to any wrong data.

Intellectual property

  • This original Web-site was created and is maintained by Digital Essence SAS. Digital Essence SAS is the owner of all rights on the site and its content, including but not limited to the exclusive copyright on the logos, graphics, slogans, name and software, domain name, trade or service mark, design and model, patent, data base, etc., or has obtained permission to use the content on its Internet Web-site from the owner of the intellectual property in such content.
  • Digital Essence, the Digital Essence logo, HeavyM and the HeavyM logo are trademarks of Digital Essence SAS. Windows™, the Windows logo and DirectX™ are trademarks and registered trade names of the Microsoft Corporation. Apple, the Apple Logo, Mac and Macintosh are registered trademarks of Apple Computer Inc. All other product names, logos or symbols mentioned on our Internet site pages are the trademarks of their respective owners.

Condition of use

  • Digital Essence SAS grants its users a personal, non sub licensable, non exclusive license to download one copy of each content component from our site to a single computer for purposes of viewing and browsing through the content.
  • All other use, including but not limited to modification, publication, transmission, participation in the transfer or sale of, reproduction, creation of derivative works from, distribution, performance, display, incorporation into another Web-site, mirroring, or in any other way exploiting any of the content, in whole or in part, is prohibited without prejudice of Digital Essence SAS’s prior written consent.
  • Digital Essence SAS reserves the right to make changes to the Web-site without notice.
  • Digital Essence SAS is managing and maintaining this Web-site in the best way possible. Digital Essence SAS does not guarantee the quality, accuracy or completeness of any information on the Web-site. It shall not be liable to any party for damages or lost profits nor for any use of the Web-site or its content neither for any errors, inaccuracies, typographical errors or omissions that may exist within information’s included in the Web-site.
  • In case of bug or any working problem detection, thank you to send an email to romain@digitalessence.fr.
  • The pages where the links to external Web-site are referring to are completely independent of Digital Essence SAS. Digital Essence SAS makes no representations whatsoever as to the accuracy, content, timeliness or quality of these pages. The link shall not be construed as an endorsement of said external page by Digital Essence SAS or as an acceptance of responsibility for the content, products or services provided by it or the site hosting it.

GENERAL TERMS AND CONDITIONS OF HEAVYM SOFTWARE USE

1. PURPOSE

Digital Essence publishes an intuitive projection mapping software application called HeavyM (hereinafter referred to as the "Solution"), which can be accessed from the website www.heavym.net (hereinafter referred to as the "Website"), enabling anyone who has downloaded the Solution (hereinafter referred to as the "User") to create visual animations and project them onto different objects with one or more projectors, using a hardware and software configuration of their choice (hereinafter referred to as "Projects").
In addition, any User may also access a forum enabling them to avail of various discussion threads, to share their Projects and provide help to other Users in the production of their Projects, which can be accessed through the Website (hereinafter referred to as the "Forum").
The purpose of these General Terms and Conditions (hereinafter referred to as the "General Conditions") is to define the terms and conditions for the provision of the services described above (hereinafter referred to as the "Services") as well as to define the rights and obligations of the various parties within this framework. Digital Essence and Users are hereinafter collectively or individually referred to as the "Party" or "Parties".
The version of these General Conditions in force is the version that can be consulted online on the Website through a direct link on the Website's home page. While using the Services, Users may be subject to certain conditions of use, specific to certain Services. These conditions are hereby incorporated into these General Conditions and, in the case of any inconsistency between the General Conditions and these specific conditions, the latter shall prevail.

2. ACCEPTANCE OF THE GENERAL CONDITIONS

Users declare that by registering for the Services, under the conditions provided for in the article hereunder "Registration Process", they are aware of and expressly accept the contents of these General Conditions. This acceptance can only be full and unequivocal, without modification of any nature whatsoever. Any qualified acceptance shall be considered null and void. Users who do not accept to be bound by these General Conditions must not use the Services.

3. ACCESS TO SERVICES

The Services can be accessed by:

  • Any individual having the full legal capacity to be bound by these General Conditions in their own name and on their own account. Any User who does not have this full legal capacity can only access the Services with the agreement of their legal representative.
  • Any legal entity acting through an individual having the authorisation to contract for and on behalf of the entity.
The Services can be accessed by either private individuals or professionals within the framework of their business activity.
Access to the Services implies downloading the Solution. Digital Essence makes available to Users (i) a simplified version of the Solution, which Users can download free of charge (hereinafter referred to as the "Trial Version of the Solution"), or (ii) a more advanced version of the Solution, which Users may download after paying a subscription, under the conditions provided for hereunder in the article "Financial Conditions" (hereinafter referred to as the "Complete Version of the Solution").
Users hereby acknowledge and accept that the choice of one or other of the versions gives them access to certain features of the Solution, as described hereunder.

4. REGISTRATION PROCESS

In order to access the Services, Users must create an account with Digital Essence on the Website (hereinafter referred to as the "User Account") following the process described hereunder. Users are required to:

  • Fill in a registration form, providing all required information. Users agree to inform Digital Essence without delay of any changes in the said information at the contact address indicated in the article "Identification" of these General Conditions. Users ensure Digital Essence that the information they provide in the registration form when creating their User Account is exact.
  • Choose a login ID and a password. Users may change their password at any time in the "Settings" tab of their User Account. It is advised to change the password regularly.
  • Choose the version of the Solution that they wish to download and, in the case where a User wishes to download the Complete Version of the Solution, choose the relevant subscription package.
Registering for the Services automatically allocates a personal space on the Website (hereinafter referred to as the "Personal Space") enabling Users to manage their use of the Services, in a format and according to the technical means that Digital Essence deems the most appropriate.
Users hereby acknowledge and accept that they can access the Services by logging in to their User Account using their login ID and password, chosen at the time of registering.
Users download the Solution from their User Account and install it directly on their computer. Users access the features of the Solution from their computer through the Solution's interface (hereinafter referred to as the "Interface") by entering their login ID and password each time they log in.
Users who download the Trial Version of the Solution may, at any time, take out a subscription for the Complete Version of the Solution using the "upgrade" function which can be accessed in their Personal Space on the Website.

5. STRICTLY PERSONAL USE

A single User Account may be created per User. The person whose personal information was provided on the registration form, as is required before use of the Services, is considered to be the User of the Services, and this excludes any other third party. Consequently, Users agree to use the Services themselves personally and agree not to allow any third party to use them on their behalf, unless accepting full responsibility for the consequences.
Each User is also responsible for keeping their login ID and password confidential and expressly acknowledges that any use of the Services from their User Account shall be deemed to have been carried out by the User in question. In the event that a User discovers that their User Account was used without their prior knowledge, this User undertakes to inform Digital Essence as quickly as possible, at the address indicated in the Article "Identification" of these General Conditions.

6. DESCRIPTION OF SERVICES

Digital Essence provides Users with the Services described below under the following conditions:

6.1 Provision of the Solution's features

Digital Essence provides Users with the following features, through the Interface:

  • Connection to Projector Digital Essence provides Users with a connection to a projector enabling them to project the visual animations they have created onto real objects and/or any surface.
    Users who use the Trial Version of the Solution may only use a single projector connected to the Solution for the projection of the visual animations. Users who use the Complete Version of the Solution may use several projectors simultaneously, acknowledging that this is only limited to the technical capacity of the equipment used by the Users in question, to project the visual animations.
    Digital Essence provides Users, through the Interface, (i) with a black projection screen enabling them to project the created animations onto objects and/or surfaces using one or more projectors, and (ii) with a window enabling them to view the visual animation on their computer screen as it is created.
  • Creation of Faces Digital Essence provides Users with a design tool enabling them to draw geometric shapes that mark off a space in which Users may insert a visual animation (hereinafter referred to as "Faces").
    A Face is drawn with the mouse, based on the shape of a real object, such as an item of decoration, the façade of a building, or a piece of furniture, in order to match the structure of the object with the shape that is automatically adapted to it using the black projection screen.
    Users may design one or several Faces enabling them to split an object into several distinct sections.
  • Creation of Animations Digital Essence provides Users with a module on the Interface, that enables them to access the library of their computer and to import video files and/or images from their computer to the Interface and to drag and drop them into the Faces to fill them. Digital Essence also provides Users with a library of ready-to-use lighting visual effects that can be accessed on the Interface (hereinafter referred to as "Effects").
    Users may apply one or more Effects to the Faces and the videos and/or images they have imported. Each Effect can be adjusted in accordance with the different characteristics of each Effect enabling Users to vary the final result obtained once each Effect is applied on one or more Faces.
    Digital Essence also provides Users with a "Sequencer" feature on the Interface, enabling Users to save of different Effects compositions and to apply them successively on one or more Faces, following a set order decided by Users or randomly, at the Users' discretion (hereinafter referred to as the "Sequence").
    By applying Effects and/or Sequences to the Faces enables Users to create a projected visual animation using one or more projectors onto an object and/or a surface (hereinafter referred to as the "Visual Animation").
  • Audio Synchronisation Users have the option to import sound files from their computer to the Interface using media import tools provided by Digital Essence.
    Digital Essence provides Users with a "Synchronisation" feature in the Interface, enabling them to synchronise the various Effects and/or Sequences applied to the Faces with sound.
    The sound analysis feature enables Users to have Effects and/or Sequences triggered depending on the volume of the sounds picked up by the Solution, determined by the Users, and/or to synchronise the triggering of Effects and/or Sequences by low or high frequencies.
  • Saving Users have the option to save the Visual Animations to the library on their computer. Sequences may also be saved directly to the computer's hard drive.

6.2 Access to the Forum

Digital Essence provides Users with the following features:

  • Access to a discussion thread Digital Essence provides Users with a Forum that can be accessed from the Website by clicking on the "Forum" button. The Forum can be accessed by all Users of the Solution whether they use the Trial Version of the Solution or the Complete Version of the Solution.
    Any User can access the various discussion threads that are published on the Forum, organised by theme.
    Users who wish to participate in the discussion threads on the Forum must create a specific account directly on the Forum through the Website (hereinafter referred to as the "Forum Account") in accordance with the procedure described hereunder. Users hereby acknowledge that they have been informed that the Forum Account is a separate account from the User Account. Users are required to:
    • Fill in a registration form, providing all required information. Users agree to inform Digital Essence without delay of any changes in the said information at the contact address indicated in the article "Identification" of these General Conditions. Users ensure Digital Essence that the information they provide in the registration form at the moment they open their Forum Account is exact.
    • Choose a login ID and a password. Users may change their password at any time in the "Settings" tab of their Forum Account. It is advised to change the password regularly.
    Users may share in a discussion thread in the Forum any photographs, images, videos and/or textual descriptions of Projects that they have created using the Solution. Digital Essence offers Users the option to make personal comments reacting to Projects shared with the community of Forum Users, using the "Comments" feature available under each message posted in the discussion thread. Digital Essence shall solely decide on the most appropriate design and technical means for the provision of this Service.
  • Sharing Visual Animations Digital Essence may provide Users of the Complete Version of the Solution, exclusively initially, with Visual Animations created by Digital Essence, which may be downloaded in the Solution for reuse.
    The said Visual Animations shall only be provided for Users of the Trial Version of the Solution (i) after a certain period following the provision of the said Visual Animations to Users of the Complete Version of the Solution, and this at Digital Essence's sole discretion and (ii) in return for payment of an amount that shall be indicated on the Website.
    Users are hereby expressly informed that they are authorised to combine the Visual Animations provided by Digital Essence with any other Visual Animations created by them or with videos, and may use said Visual Animations as part of a public event. Users expressly agree not to make money from, sell, lease or exchange, or more generally, trade the use of said Visual Animations.
    Any User who wishes to share Visual Animations created with the Solution on the Website must fill in the submission form that is provided for Users on the Website, in the "Contact" tab. Users undertake to fill in all required information on the said submission form and to attach a file containing the Visual Animation(s) that they wish to share with the community of Users of the la Solution when submitting the form.
    Users hereby acknowledge and accept that the Visual Animations that are attached to the submission form shall be subject to validation by Digital Essence who shall solely decide which Visual Animations shall be published on the Website.
  • Messaging Service Digital Essence provides all Users with access to a private messaging service on the Forum, enabling them to communicate in private with the other Forum Users. This messaging service operates in a format, and according to the technical means, that Digital Essence deems the most appropriate for providing this Service.
    The messaging service can be accessed through the "Messaging" tab in the Forum once a User has registered.

6.3 Support and Training

Digital Essence may provide Users with a specific support and/or training service for using the Solution, in order to enable them to design Visual Animations.
These Services shall be provided through any means deemed useful by Digital Essence. The conditions of these Services shall be defined specifically between the Parties by mutual agreement. Users who wish to subscribe to these Services must fill in the relevant online form, available on the Website through the "HeavyM Education" tab.

6.4 Creating Visual Animations

Digital Essence offers Users services for the design and creation of made-to-measure turnkey Visual Animations for any type of event, such as fairs, conferences, exhibitions and/or marketing or cultural operations.
These Services shall be provided through any means deemed useful by Digital Essence. The conditions of these Services shall be defined specifically between the Parties by mutual agreement. Users who wish to subscribe to these Services must fill in the relevant online form, available on the Website through the "HeavyM Experience" tab.

6.5 Other services

Digital Essence reserves the right to propose any other Service that it deems useful, in a format and according to the technical means that it deems the most appropriate for providing the said Service, whether free of charge or for payment.

7. TERM

If a User has downloaded the Trial Version of the Solution, the Parties agree that these General Conditions are valid for the entire term of the User Account, until said account is closed by either Party, for whatever reason, under the conditions provided for in the Article "Closing a User Account" hereunder.
If a User has taken out a Subscription to the Complete Version of the Solution under the conditions set out hereunder in the Article "Financial Conditions", the Parties hereby agree that these General Conditions are valid for the entire term of the Subscription.

8. FINANCIAL CONDITIONS

8.1 Prices

Use of the Trial Version of the Solution is free of charge.
Use of the Complete Version of the Solution requires payment. Digital Essence offers different subscription packages depending on the duration of the subscription described on the Website (hereinafter referred to as the "Subscription"). The applicable pricing scheme shall be the pricing scheme in force at the date of registration, as indicated on the Website. Prices are expressed in Euro and are inclusive of French taxes.
Digital Essence reserves the right, in its sole discretion and according to conditions that it deems appropriate, to propose promotional offers or price reductions.
Access to the other Services shall be subject to specific negotiation between the Parties, by mutual agreement and shall give rise to the signing of a specific Sales Order.

8.2 Terms of payment

Users agree to pay the Subscription fees on their due date as specified in the chosen Subscription package and as indicated on the Website at the due dates also indicated. Payment of the Subscription fee is made online, by banking card, using Stripe's secure online payment service or by any other means that may be proposed on the Website at the time of ordering.
Users ensure Digital Essence that they dispose of the required authorisation to use the chosen means of payment.
Digital Essence shall send Users an invoice, through any pertinent channels and at its own convenience, within seven (7) days of the payment date.

9. EXPRESS WAIVER OF RIGHT OF WITHDRAWAL

Users are hereby informed that a right of withdrawal usually applies to service provision contracts concluded online between a professional and a consumer, and this right must be exercised within fourteen (14) days of the conclusion of the contract.
Users are hereby expressly informed and accept that the Services are provided to them at the moment of registering on the Website and are thus fully executed before the end of the withdrawal period stated above. Consequently, Users acknowledge and accept that through the application of the provisions of Article L.121-21-8 of the French Consumer Code, they may not exercise their right of withdrawal in this particular case and expressly waiver this right.

10. NON-COMMERCIAL USE

Users agree not to make money from, sell, lease or exchange, or more generally, trade all or part of their access to the Services, to the Website servers and/or the Forum, or to the Solution.

11. USERS' OBLIGATIONS

Without prejudice to other obligations provided for in these General Conditions, Users undertake to respect the following obligations.
(i) Users agree, in their use of the Services, to respect and abide by all laws and regulations in force and not to violate public order or infringe the rights of any third party.
(ii) Users acknowledge having read and understood the specifications and constraints, particularly of a technical nature, of the entire range of Services, as indicated on the Website.
(iii) Users agree that the Services are for strictly personal use only. They therefore undertake not to transfer, assign or lease in any way all or part of their rights or obligations herein to any third party.
(iv) Users agree to provide Digital Essence with all documents, elements, data and information necessary for the proper execution of the Services. More generally, Users agree to actively cooperate with Digital Essence for the proper execution of these General Conditions and to inform the latter of any difficulties in such execution.
(v) Each User is solely responsible for the Visual Animations and/or comments that they post, within the framework of the Services, to the Forum, after validation by Digital Essence.
Each User guarantees Digital Essence that the former has all the necessary rights and authorisations for the publication of these Visual Animations and/or comments. Users agree that the said Visual Animations and/or comments are legal, do not disrupt public order, are not contrary to accepted standards of public decency, do not infringe any third party rights or legal provision and/or regulation, and, more generally, are in no way likely to bring the civil or criminal liability of Digital Essence into play.
Users therefore undertake to refrain from publishing, in particular, but not limited to:

  • Content that is pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, slanderous, or of a violent, racist, xenophobic or revisionist nature
  • Counterfeit content
  • Content that is detrimental to the image of any third party
  • Content that is false, misleading or proposing or promoting unlawful, fraudulent or misleading activities
  • Content that could harm a third party's computer system (such as viruses, worms, Trojan horses, etc.)
  • And more generally any content that is likely to infringe on the rights of others or cause harm to others in any manner or form.

12. INTELLECTUAL PROPERTY

12.1 Intellectual Property of Digital Essence

These General Conditions do not grant Users any intellectual property rights on the Solution or the Website, or the logos or trademarks used by Digital Essence within the Solution, the Website or the Forum within the framework of the provision of the Services, which all remain the exclusive, full and unequivocal property of Digital Essence. Digital Essence grants Users of the Trial Version of the Solution, for the term of these General Conditions and worldwide, the non-exclusive, personal and non-transferable right to use the Solution, in the version existing on the day of signing these General Conditions, as well as to use the relating technical documentation, for the sole purposes of creating Visual Animations.
If a User takes out a Subscription for the Complete Version of the Solution, Digital Essence grants this User, for the Subscription Term, and this worldwide, the nonexclusive and non-transferable right, to use the Solution, in the version existing on the day of signing these General Conditions, as well as any future versions made available to them on the Website, as well as to use the relating technical documentation, for the sole purposes of creating Visual Animations, for a limited number of workstations as stipulated in the chosen Subscription package, chosen at the time of taking out said Subscription. Users acknowledge that in order to install the Complete Version of the Solution on any additional workstations, they must take out a Subscription for an additional licence for the number of desired workstations.
The current licence to use the Solution is granted to Users subject to full payment of the Subscription fee, under the conditions provided for in the Article "Financial Conditions" above.
In any case, Users expressly agree not to use the Solution for any other purpose than that for which it was intended, and agree not to attempt to reproduce, adjust or adapt the Solution, make it available to any third parties, create any product derived from all or part of the Solution, sell or lease the Solution.
Any reproduction, representation, distribution, adaptation or sale of any of the elements referred to in this Article by any User, not in compliance with the aforementioned provisions, would constitute the offence of counterfeiting, in accordance with the provisions of Article L.335-3 of the French Intellectual Property Code.
Notwithstanding the foregoing, the copying and private representation of said elements are authorised, provided that they are strictly reserved for the Users' private use and not intended for collective use, and not for commercial purposes.

12.2 Intellectual Property of Users

Users authorise Digital Essence, non-exclusively and free of charge, worldwide and for the full legal term of copyright, to exercise the intellectual property rights that they hold on the Visual Animations, for the sole purposes of:
(i) Publishing the Visual Animations on the Forum
(ii) Publishing the Visual Animations on any French or foreign Internet website, published by Digital Essence or by any other third party, and/or on any media, for the purposes of promoting the Solution and/or the Services.
For these purposes, the authorisation granted to Digital Essence under the terms of these General Conditions shall cover:

  • The right to reproduce all or part of the Visual Animations, in their original format or copies thereof, in any format and on any media, known or unknown, such as printed, electronic, digital or computer media, through any existing or future, foreseen or unforeseen, material or virtual means or process.
  • The right to publicly represent or to publish, all or part of the Visual Animations, on any media and through any current or future, known or unknown channels of publication, of any nature, such as, but not limited to, communication networks including the Internet, mobile telephones, television broadcasting, cinema or posters, aimed at any audience.
  • The right to associate the Visual Animations with any visual, audio and/or textual elements.
  • The right to use all or part of the Visual Animations to incorporate them in or exploit them through, without this list being exhaustive, any products, multimedia, audio-visual media, websites, games or applications.
  • The right to use the Visual Animations for promotional or advertising purposes. All or part of the rights described above may be exercised directly and/or indirectly by Digital Essence or transferred by Digital Essence to a third party, according to terms and conditions that Digital Essence would deem the most appropriate.
Moreover, Users having created Visual Animations authorise the other Users, nonexclusively and free of charge, worldwide and for the full legal term of copyright, to use the Visual Animations posted to the Forum for the sole purposes of creating new Visual Animations for non-commercial use.
For this sole purpose, the authorisation granted to Users under the terms of these General Conditions shall cover:
  • The right to reproduce all or part of the Visual Animations, in their original format or copies thereof, in any format and on any media, known or unknown, such as printed, electronic, digital or computer media, through any existing or future, foreseen or unforeseen, material or virtual means or process.
  • The right to publicly represent or to publish, all or part of the Visual Animations, on any media and through any current or future, known or unknown channels of publication, of any nature, such as, but not limited to, communication networks including the Internet, mobile telephones, television broadcasting, cinema or posters, aimed at any audience.
  • The right to associate the Visual Animations with any visual, audio and/or textual elements.
Each User guarantees Digital Essence and the other Users that the Visual Animations do not constitute an infringement on any other element belonging to a third party, and especially any other User.
Each User guarantees Digital Essence against any complaint, claim, grievance and/or action from any other User(s) and/or third parties claiming that the Visual Animations constitute an infringement on their rights, of any nature whatsoever and in particular their intellectual property rights, or their rights of publicity or privacy. Consequently, each User agrees to compensate Digital Essence and/or the other User(s) for any prejudice that Digital Essence or the other User(s) would be subject to and agrees to pay any damages, as well as any fees, charges or expenses that Digital Essence or the other User(s) could be ordered to pay, or which would be provided for in a settlement agreement signed by Digital Essence and/or the other User(s) after having obtained the prior agreement of the User in question.

13. TECHNICAL SUPPORT

Digital Essence offers Users support that is free of charge and that can be accessed through the "Contact" tab on the Website or by email at the following address: hello@heavym.net enabling Users to obtain any information necessary relating to use of the Solution.
Digital Essence undertakes to reply to any support request within a maximum of fortyeight (48) hours from receipt of said request, calculated based on an intervention window that runs from Monday to Friday, excluding public holidays, from 9 am to 6 pm (hereinafter referred to as the "Support Window").

14. MAINTENANCE

14.1 Corrective Maintenance of the Solution

Digital Essence ensures, free of charge, the corrective maintenance of the Solution, this being understood as diagnostics and correction of any anomaly affecting its operation. Users undertake to report to Digital Essence any anomaly, this being understood as any incident of a reproducible malfunction that reduces or prevents use of the Solution as described in its technical documentation, and that cannot be attributed to misuse of the Solution, and this notification shall be sent as quickly as possible to the email address indicated in the Article "Technical Support". Users undertake to describe the difficulties encountered and the circumstances under which they occurred as precisely as possible. Digital Essence undertakes to carry out remote diagnostics of the anomaly, based solely on the information provided by Users in the incident report.
Digital Essence undertakes to provide Users with any updates of the Solution monthly, these updates being understood as a compilation of corrections of anomalies and improvements brought to the Solution in relation to ergonomics, developed following receipt of any declaration of anomaly during the previous month.
Digital Essence shall inform Users of the Solution, on the Website, when there is any new version of the Solution, which can be downloaded from their User Account.
Digital Essence may also send Users a link where they may download the Solution again. In this regard, Digital Essence shall not be held liable for any loss, destruction or alteration of any Visual Animations.
It is hereby expressly agreed between the Parties that any failure to respect any agreement in this Article shall not be considered as a breach of these General Conditions and liability shall be limited under the conditions provided for in the Article "Limitation of Liability and Guarantees" below.
Users shall install updates themselves, strictly following the instructions given by Digital Essence and attached to the patch.

14.2 Evolutive Maintenance of the Solution

Digital Essence provides Users with evolutive maintenance services for the Solution, free of charge, being understood as the provision of any new versions, which would include the addition of new features to the Solution, enabling the improvement of the Solution's existing features, as well as the development of new features.
Digital Essence shall inform Users of the Trial Version of the Solution, on the Website, when there is any new version of the Solution, which can be downloaded from their User Account.
Digital Essence shall solely decide on the number of new versions that it shall provide throughout the term of these General Conditions. Digital Essence may decide not to provide any new version during the Subscription Term.

15. PERSONAL DATA

Digital Essence declares that it collects and processes data relating to Users and hosts this data on the Website for the purposes of operating the Services. This data constitutes personal data as understood in the French Law N° 78-17 of 6th January 1978.
Digital Essence hereby declares that it complies with all obligations and regulations it is subject to with regard to the protection of personal data, aimed at ensuring the security and the confidentiality of the collected and processed data. Digital Essence undertakes to make all obligatory declarations to the French National Commission for Data Protection and Liberties (CNIL).
Data thus collected and processed shall be used for the purposes of, and under the conditions stipulated in, the Charter concerning the Protection of Personal Data.

16. CUSTOMER REFERENCES

Users, when they use the Services as a professional within the framework of their business activity, expressly authorise Digital Essence to cite and reproduce the former's trade name and/or trade mark and/or logo as customer references, especially at trade fairs or promotional events, in its business documents and on its Internet website, in any form, for a period of five (5) years from the date of signing these General Conditions.

17. PROHIBITED BEHAVIOUR

It is strictly prohibited for Users to use the Services to the following ends:

  • Carrying out activities that are unlawful, fraudulent or infringe on the rights or the security of others
  • Violating public order or any local policies or laws
  • Hacking into the computer system of a third party or any activity aimed to harm, control, interfere or intercept all or part of a third party's computer system, violating its integrity or its security
  • Assisting or inciting, in any manner or form whatsoever, the carrying out of one or several of the actions or activities described above
  • And more generally, any action that uses the Services for any other purpose than that for which they were intended.
The following is also strictly prohibited: (i) any behaviour that would interrupt, suspend, slow down or prevent continuity of the Services, (ii) any hacking or attempts to hack into Digital Essence's IT systems, (iii) any hijacking of the Website's system resources, (iv) any acts that would place a disproportionate load on the Website's infrastructure, (v) any attempts to breach the Website's security and authentication structures, (vi) any acts that could infringe on the rights and financial, commercial and moral interests of Digital Essence or of the Users of its Website and finally, more generally, (vii) any breach of these General Conditions.

18. THIRD PARTY WEBSITES

Users hereby acknowledge and accept that Digital Essence shall in no way be held responsible for the technical availability or unavailability of Internet websites and/or mobile applications operated by third parties that Users may access through links on the Website and/or the Forum and/or the Solution. Digital Essence shall not assume any liability for content, advertising, products and/or services that are available on such third party software, websites or mobile devices.
Digital Essence shall not be liable either for any potential transactions conducted between Users and any advertisers, professionals or salespersons to which Users may be oriented through the Website and/or the Forum and/or the Solution and shall not take part in any disputes whatsoever with these third parties, particularly concerning the delivery of products and/or services, guarantees, declarations or other obligations whatsoever provided by these third parties.

19. LIMITATION OF LIABILITY AND GUARANTEES

Digital Essence agrees to provide the Services with diligence and in compliance with trade practice, bearing in mind that it has an obligation to provide means, but this without any obligation of result, and this is hereby expressly acknowledged and agreed by Users. Users declare to have been informed that Digital Essence's role in these General Conditions is limited to the provision of the Services described in the Article "Description of Services". Users are hereby expressly informed and accept that the Solution is a simple tool for the creation of Visual Animations.
Users hereby acknowledge that Digital Essence has no knowledge of the images and/or videos that are used by Users for the creation of Visual Animations within the context of the Services and posted to the Forum, and shall not moderate, select, check or monitor in any way this content, and with regard to which, Digital Essence only intervenes within its role of hosting provider.
Consequently, Digital Essence cannot be held liable for the Visual Animations, whose authors are third parties, and any potential claims should be made firstly to the author of the Visual Animations in question.
Digital Essence declines all responsibility in the event of potential loss or deterioration of the Visual Animations stored by Users on their computers. Digital Essence also declines all responsibility in the event of loss or deterioration of said Visual Animations during maintenance operations on the Website and/or the Solution. Digital Essence does not guarantee Users that the Services, which are subject to constant research to improve their performance and their development in particular, shall be totally free of errors, faults or defects.
In any event, any liability that could be incurred by Digital Essence from the use of the Complete Version of the Solution is expressly and solely limited to direct actual damages suffered by Users. Digital Essence shall not be held liable to Users for the payment of direct, material, commercial, financial or moral damages, of any nature whatsoever, caused during the Users' use of the Services, for an amount exceeding the amounts invoiced by Digital Essence by way of compensation for the Services that gave rise to its liability, at the time the alleged damages occurred. Moreover, Digital Essence's responsibility can only be assumed if a User sends the former a claim, by registered letter with acknowledgement of receipt, within a period of one (1) month following the said occurrence.
In the case of use of the Trial Version of the Solution, Digital Essence shall not be held liable to Users of this version for the payment of any damages of any nature, be they direct or indirect, material, financial or moral, resulting from the Users' use of the Services or of the Solution.

20. CLOSING A USER ACCOUNT

Users using the Trial Version of the Solution may end their subscription at any time using the function "Deactivate your account", that can be accessed in the "Settings" tab of their User Account on the Website. Deactivation of the User Account is immediate and causes the immediate locking of the Solution.
In the case where a User has taken out a Subscription for the Complete Version of the Solution, the User Account shall be automatically deactivated at the term of the Subscription, which causes the immediate locking of the Solution. Users may no longer use the Visual Animations saved on their computers.
In any case, any User may reactivate their User Account by logging in to the Website using their login ID and password at any time for three (3) years from the date they deactivated their User Account.
In order to continue to use the Solution and the Services, Users must (i) take out a new Subscription, under the conditions detailed above to continue to use the Complete Version of the Solution or (ii) download the Trial Version of the Solution from the Website.
After this period of three (3) years, the User Account shall be definitively closed and the data collected by Digital Essence at the moment of registering shall be destroyed by Digital Essence, in accordance with the provisions set out in the French Law N° 78-17 of 6th January 1978 on Computer Processing, Filing Systems and Liberties. Users who wish to use the Services after this period of three (3) years must register once again, under the conditions set out above in the Article "Registration Process".

21. FORCE MAJEURE

Digital Essence shall not be held liable to Users in the event that the former's performance of their obligations is delayed, curtailed or prevented due to any circumstances of force majeure. Cases of force majeure are those generally recognised as such by jurisprudence and the French courts.
An event of force majeure shall initially suspend operation of the Services for a period that shall not exceed two (2) months. In the event that the case of force majeure should continue for a period longer than the aforementioned period, the Parties may terminate these General Conditions ipso jure, without any judicial formality being required, without notice and without any claim to compensation of any type whatsoever, by sending a registered letter with acknowledgement of receipt having immediate effect.

22. MODIFICATION

Digital Essence reserves the right to amend these General Conditions at any time. Users shall be informed of any amendments through all pertinent channels, at least fifteen (15) days before their entry into force. The amended General Conditions shall be immediately applicable for all Users once they are published on the Website.
If any User does not accept the amended General Conditions, this User must close their User Account under the conditions stipulated in the Article "Closing a User Account" above. Failing this, Users shall be deemed to have accepted the amended General Conditions, and to which they shall be fully bound.

23. LANGUAGE

In the event that these General Conditions are translated into one or more languages, the language of interpretation shall be French in the event of any contradiction or dispute concerning the meaning of any one of their terms or provisions.

24. INVALIDITY

Should any provision of these General Conditions be deemed invalid or inapplicable due to a law or a regulation, or following a final judgement delivered by a competent jurisdiction, solely the provision in question shall be deemed invalid or inapplicable, and the other provisions shall remain in full force and retain their full scope.

25. IDENTIFICATION

Digital Essence is a simplified joint stock company, registered under number 800 709 180 with the Registry of Trade and Companies of Paris, and whose head office is located at 1 rue Primatice, 75013 Paris.
Digital Essence may be contacted through any of the following channels:
Telephone: +33 (0)1 4465 1752
Email Address: contact@digitalessence.fr

26. LAW AND JURISDICTION

These General Conditions are governed by French law.

27. ENTRY INTO FORCE

These General Conditions become effective on 01/01/2016.



Conditions Générales de Vente des produits Olga vendus sur heavym.net

Date de dernière mise à jour 09/02/2016

Article 1 - Objet

Les présentes conditions régissent les ventes des kits Olga par la société Digital Essence.

Article 2 - Prix

Les prix de nos produits sont indiqués en euros toutes taxes comprises (TVA et autres taxes applicables au jour de la commande), sauf indication contraire et hors frais de traitement et d'expédition.
En cas de commande vers un pays autre que la France métropolitaine vous êtes l'importateur du ou des produits concernés. Des droits de douane ou autres taxes locales ou droits d'importation ou taxes d'état sont susceptibles d'être exigibles. Ces droits et sommes ne relèvent pas du ressort de la société Digital Essence. Ils seront à votre charge et relèvent de votre entière responsabilité, tant en termes de déclarations que de paiements aux autorités et organismes compétents de votre pays. Nous vous conseillons de vous renseigner sur ces aspects auprès de vos autorités locales.
Toutes les commandes quelle que soit leur origine sont payables en euros.
La société Digital Essence se réserve le droit de modifier ses prix à tout moment, mais le produit sera facturé sur la base du tarif en vigueur au moment de la validation de la commande et sous réserve de disponibilité.
Les produits demeurent la propriété de la société Digital Essence jusqu'au paiement complet du prix.
Attention : dès que vous prenez possession physiquement des produits commandés, les risques de perte ou d'endommagement des produits vous sont transférés.

Article 3 - Commandes

Vous pouvez passer commande sur Internet : heavym.net/en/shop/olga et heavym.net/fr/shop/olga Les informations contractuelles sont présentées en langue française et feront l'objet d'une confirmation au plus tard au moment de la validation de votre commande.
La société Digital Essence se réserve le droit de ne pas enregistrer un paiement, et de ne pas confirmer une commande pour quelque raison que ce soit, et plus particulièrement en cas de problème d'approvisionnement, ou en cas de difficulté concernant la commande reçue.

Article 4 - Validation de votre commande

Toute commande de kit Olga sur le site Internet heavym.net suppose l'adhésion aux présentes Conditions Générales de Ventes. Toute confirmation de commande entraîne votre adhésion pleine et entière aux présentes Conditions Générales de Ventes, sans exception ni réserve.
L'ensemble des données fournies et la confirmation enregistrée vaudront preuve de la transaction.
Vous déclarez en avoir parfaite connaissance.
La confirmation de commande vaudra signature et acceptation des opérations effectuées.

Article 5 - Paiement

Le fait de valider votre commande implique pour vous l'obligation de payer le prix indiqué.
Le règlement de vos achats s'effectue par carte bancaire grâce au système sécurisé Stripe.
Le débit de la carte n'est effectué qu'au moment de l'expédition de la commande. En cas de livraisons fractionnées, seuls les produits expédiés sont débités.

Article 6 - Rétractation

Conformément aux dispositions de l'article L.121-21 du Code de la Consommation, vous disposez d'un délai de rétractation de 14 jours à compter de la réception de vos produits pour exercer votre droit de rétraction sans avoir à justifier de motifs ni à payer de pénalité.
Les retours sont à effectuer dans leur état d'origine et complets (emballage, accessoires, notice).
Dans ce cadre, votre responsabilité est engagée. Tout dommage subi par le produit à cette occasion peut être de nature à faire échec au droit de rétractation.
Les frais de retour sont à votre charge.
En cas d'exercice du droit de rétractation, la société Digital Essence procédera au remboursement des sommes versées, dans un délai de 14 jours suivant la notification de votre demande et via le même moyen de paiement que celui utilisé lors de la commande.
EXCEPTIONS AU DROIT DE RETRACTATION Conformément aux dispositions de l'article L.121-21-8 du Code de la Consommation, le droit de rétractation ne s'applique pas à :

  • La fourniture de services pleinement exécutés avant la fin du délai de rétractation et dont l'exécution a commencé après accord préalable exprès du consommateur et renoncement exprès à son droit de rétractation.
  • La fourniture de biens ou de services dont le prix dépend de fluctuations sur le marché financier échappant au contrôle du professionnel et susceptibles de se produire pendant le délai de rétractation.
  • La fourniture de biens confectionnés selon les spécifications du consommateur ou nettement personnalisés.
  • La fourniture de biens susceptibles de se détériorer ou de se périmer rapidement.
  • La fourniture de biens qui ont été descellés par le consommateur après la livraison et qui ne peuvent être renvoyés pour des raisons d'hygiène ou de protection de la santé.
  • La fourniture de biens qui, après avoir été livrés et de par leur nature, sont mélangés de manière indissociable avec d'autres articles ;
  • La fourniture de boissons alcoolisées dont la livraison est différée au-delà de trente jours et dont la valeur convenue à la conclusion du contrat dépend de fluctuations sur le marché échappant au contrôle du professionnel.
  • La fourniture d'enregistrements audio ou vidéo ou de logiciels informatiques lorsqu'ils ont été descellés par le consommateur après la livraison.
  • La fourniture d'un journal, d'un périodique ou d'un magazine, sauf pour les contrats d'abonnement à ces publications.
  • Les transactions conclues lors d'une enchère publique.
  • La fourniture d'un contenu numérique non fourni sur un support matériel dont l'exécution a commencé après accord préalable exprès du consommateur et renoncement exprès à son droit de rétractation.

Article 7- Disponibilité

Nos produits sont proposés tant qu'ils sont visibles sur le site heavym.net et dans la limite des stocks disponibles. Pour les produits non stockés, nos offres sont valables sous réserve de disponibilité chez nos fournisseurs.
En cas d'indisponibilité de produit après passation de votre commande, nous vous en informerons par mail. Votre commande sera automatiquement annulée et aucun débit bancaire ne sera effectué.
En outre, le site Internet heavym.net n’a pas vocation à vendre ses produits en quantités importantes. Par conséquent la société Digital Essence se réserve le droit de refuser les commandes de vingt articles identiques.

Article 8 - Livraison

Les produits sont livrés à l'adresse de livraison indiquée au cours du processus de commande, dans un délai de quinze jours.
En cas de retard d'expédition, un mail vous sera adressé pour vous informer d'une éventuelle conséquence sur le délai de livraison qui vous a été indiqué.
Conformément aux dispositions légales, en cas de retard de livraison, vous bénéficiez de la possibilité d'annuler la commande dans les conditions et modalités définies à l'article L 138-2 du Code de la Consommation. Si entre temps vous recevez le produit nous procéderons à son remboursement et aux frais d'acheminement dans les conditions de l'article L 138-3 du Code de la Consommation.
En cas de livraisons par un transporteur, la société Digital Essence ne peut être tenue pour responsable de retard de livraison dû exclusivement à une indisponibilité du client après plusieurs propositions de rendez-vous.

Article 9 - Garantie

Tous nos produits bénéficient de la garantie légale de conformité et de la garantie des vices cachés, prévues par les articles 1641 et suivants du Code civil. En cas de non-conformité d'un produit vendu, il pourra être retourné, échangé ou remboursé.
Toutes les réclamations, demandes d'échange ou de remboursement doivent s'effectuer par email à hello@heavym.net dans le délai de 30 jours de la livraison.
Les produits doivent nous être retournés dans l'état dans lequel vous les avez reçus avec l'ensemble des éléments (accessoires, emballage, notice...). Les frais d'envoi vous seront remboursés sur la base du tarif facturé et les frais de retour vous seront remboursés sur présentation des justificatifs.
Les dispositions de cet Article ne vous empêchent pas de bénéficier du droit de rétractation prévu à l'article 6.

Article 10 - Responsabilité

Les produits proposés sont conformes à la législation française en vigueur. La responsabilité de la société Digital Essence ne saurait être engagée en cas de non-respect de la législation du pays où le produit est livré. Il vous appartient de vérifier auprès des autorités locales les possibilités d'importation ou d'utilisation des produits ou services que vous envisagez de commander.
Par ailleurs, la société Digital Essence ne saurait être tenue pour responsable des dommages résultant d'une mauvaise utilisation du produit acheté.
Enfin la responsabilité de la société Digital Essence ne saurait être engagée pour tous les inconvénients ou dommages inhérents à l'utilisation du réseau Internet, notamment une rupture de service, une intrusion extérieure ou la présence de virus informatiques.

Article 11 - Droit applicable en cas de litiges

La langue du présent contrat est la langue française. Les présentes conditions de vente sont soumises à la loi française. En cas de litige, les tribunaux français seront les seuls compétents.

Article 12 - Propriété intellectuelle

Tous les éléments du site heavym.net sont et restent la propriété intellectuelle et exclusive de la société Digital Essence. Nul n'est autorisé à reproduire, exploiter, rediffuser, ou utiliser à quelque titre que ce soit, même partiellement, des éléments du site qu'ils soient logiciels, visuels ou sonores. Tout lien simple ou par hypertexte est strictement interdit sans un accord écrit exprès de la société Digital Essence.

Article 13 - Données personnelles

La société Digital Essence se réserve le droit de collecter les informations nominatives et les données personnelles vous concernant. Elles sont nécessaires à la gestion de votre commande, ainsi qu'à l'amélioration des services et des informations que nous vous adressons.
Elles peuvent aussi être transmises aux sociétés qui contribuent à ces relations, telles que celles chargées de l'exécution des services et commandes pour leur gestion, exécution, traitement et paiement.
Ces informations et données sont également conservées à des fins de sécurité, afin de respecter les obligations légales et réglementaires.
Conformément à la loi du 6 janvier 1978, vous disposez d'un droit d'accès, de rectification et d'opposition aux informations nominatives et aux données personnelles vous concernant, directement sur le site Internet.

Article 14 - Archivage Preuve

La société Digital Essence archivera les bons de commandes et les factures sur un support fiable et durable constituant une copie fidèle conformément aux dispositions de l'article 1348 du Code civil.
Les registres informatisés de la société Digital Essence seront considérés par toutes les parties concernées comme preuve des communications, commandes, paiements et transactions intervenus entre les parties.